ERP Software | ERP Business | ERP CRM Software | ERP Implementation

  

ERP implementation is a must have for any forward-looking organization that wants to remain competitive in the face of evolving market trends and business demands. It successfully integrates the various functional areas of any commercial organization into one unified system.

The modules for ERP system for small business typically comprise of software components such as accounting and finance, materials and production management, HR, CRM and SCM.

How ERP adds business value in current context?

When speaking of the current times, the IT sector is ever developing, witnessing drastic changes and at the same time, is ever open to adopt and follow innovative and new technologies.  The same is the case with ERP technologies.

The global ERP Software Market is expected to make commendable progress in the years to follow. Research studies forecast approximately $47 billion worldwide revenue for ERP implementation in the period of 2017-2022. This translates to a 7% CAGR year on year.

ERP implementation supercharges business value for a range of industry verticals.  Hence it is no surprise that many industries are opting for a robust ERP system for small business. Let’s see some verticals where ERP solutions can create a truly radical impact

1. Property Management

With the ERP solutions, the property businesses are able to manage their work well, thus integrating all its functional areas into one solid unit.  The present property owners are making great efforts to maximize the revenue flow.

An ERP as a small business software into the property area, can carry out the below functions effectively

• Lease and Facility Management
• Condo / Strata Management
• Reporting and Budgeting
• Automated Rent Collection
• Integrated CRM Solution
• Analyses on Visual Deviation
• Outlook integration

2. Hotel Management

The hospitality industry is greatly benefitted by adopting the concept of ERP within its system. The templates to allow room selection, configurations regarding audio visual and food and beverages. The ERP also focuses on procedures to configure and calculate various costs.

These benefits make an ERP a must-have for hotels

• Guest history becomes handy
• Increased productivity and reduced time cycles
• Business modules such as HR, Inventory, Finance and Purchase become more organized
• Over all supervision becomes easier
• Boost efficiency relating to check ins and checkouts, delivery options and rooms availability.

3. Field Service Management

Any service unit or organization can attain success with customer satisfaction as well as productivity by integrating the communication interface of both the external and internal customers.

Some of the main benefits of ERP in the field service can be stated as below

• Accurate accounting and General Ledger (GL) wherein Companies can add modules to the system, including accounts receivable accounts payable, and GL,

• Purchase Orders/ Sales Order System involving creating orders, sales and issuing receipts to customers.

• Inventory Management:

• Customer Information

• Invoice Generation

• User Defined Fields:

4. POS Retail and Restaurant

The technology of ERP has gained due popularity in the retail and restaurant business. This helps to keep check on guests, regulate the rates and tariffs and at the same time, ensure streamlined business operations.

The Point of sale is a major backbone for any retail store or restaurant owner and with the help of ERP, the sales and overall growth is ensured. Some of the benefits of ERP when it comes to Point of sales are as follows

• No Queues

• Inventory Management

• Transparent Transaction

• Speedy Checkout Process

• Detailed & Accurate Reporting

• Customer Relationship

5. Gym Management

ERP software is highly beneficial for the gym owners as it lends a transparency in the working, managing and organizing the institution. The basic advantages of incorporating the concept of ERP in the gym domain are as follows

• Tracking everyday details made easy

• Effective management of the End User of the system

• Maintaining the daily work out log made easy

• Scheduling

• Maintenance of nutrition plans

• Easy communication between the gym owner and the members

These details aptly depict why a full-fledge ERP delivers incredible business value to companies, irrespective of scale or size of operation. If you too need the advantage of ERP implementation then make the right first move and connect with a dependable expert that can assist you with its tech acumen.

SerpentCS Receives 5-Star Rating for Odoo ERP!

For the last 12 years, we’ve provided expert service, whether it’s an OpenERP or Odoo based bespoke product, Odoo implementation, customization, migration or consultation. We listen to our client’s needs to develop the best solution that will help our partners grow and prosper. It isn’t always easy, but it’s definitely worth it!

We were very excited to receive another positive review on Clutch! A B2B ratings site, Clutch seeks to connect businesses for upcoming projects by publishing verified reviews conducted by Clutch analysts.

Of all the ERP consultants in India, we are ranked number 2 on Clutch’s rankings with an average rating of 4.8 out of 5 stars!

In a recent project, our client needed a platform that would track every facet of their business. This included accounting and payments, online hotel reservations, and POS machines. In our solution, we designed and built an end-to-end automated database platform that used an Odoo application.

The resulting product improved our client’s key performance indicators and enabled them to reallocate expenses to create fully productive revenue-generating functions. In addition to the quality of our work, our partners praised our communication and project management style.

“They produced high quality, thoroughly tested work. When there was an issue after a build, they jumped right on it. That’s all you could ever ask.” – Jonathan Gibbons, HCI Holdings Partners Corp.

Over the years, Serpent slithered its way to the top by remaining dedicated to working hard and satisfying our customers. So, it’s no surprise that we have several glowing reviews on our Clutch profile.

In another review, our partners recognized that we were on the cutting edge of our field and commended us for our ability to problem solve. We helped this manufacturing company by implementing a planning system to improve workflow and efficiency. 

The new system manages emails, production planning, inventory, and role assignments, reducing the time and resources needed. To maintain quality customer service, we worked around the clock and were available whenever our partners had questions.

That’s what you can expect working with SerpentCS!

We would like to thank our clients for their kind words. Because of their reviews, we’re also on The Manifest’s list of Top 20 ERP Consultants in India! A Clutch sister site, The Manifest collects business news and compiles how-to articles for innovators in their field. We look forward to being featured on Clutch’s third platform, Visual Objects, which showcases the portfolios of top creative agencies.

Are you wondering how we have achieved all this? Simple! We have excellent technical team along with perfect SDLC model in place. On top of all, we have great mentors who continuously monitor technical team and sales team.

Common ERP implementation issues and associated solutions!

ERP Implementation is a massive positive change for any business organization. It’s a big leap forward for an organization that is switching to ERP. Nevertheless, it acts as a profit-making tool for business; it has its exceptions too. Investing a huge amount of money, resources and time could turn out as a failure if not implemented successfully. Even an ERP implementation nearer to perfection can lead to major consequences in terms of lost productivity and delays.

Deploying an ERP system is a complicated and unvarying task. Business enterprises get flattered by ERP software but are unaware of numerous challenges/mistakes that can result in snagging of business growth.

Below are few commonly made mistakes for ERP Implementation:

1) ERP implementation is not just an IT Project:

A wrong notion prevails among all entrepreneurs that ERP is just an IT project, wherein only a few personnel are involved. ERP implementation should go company-wide where your ERP system will be engineered and aligned to your business processes and its requirements. It is fine if the whole system is not shared with all fellow workers, but it is highly recommended to involve each staff in its transition phase. As invested huge time, bulky budget and more manpower, it is not easy peasy for your organization to consider all resources as scrap; hence company-wide involvement will accomplish the full potential for a new ERP system.

2) Resistance towards change management and inefficient training:

 Unless people accept the change of system at a drastic level, ERP is a failure. With ERP implementation there are certain skill sets that executives, managers, and employees need to master. An organization needs to manage all changes that are going to happen with ERP. Effective change management is mandatory in people, process and technology.

One of the key factors to rely upon effective implementation is imparting training for ERP adoption to users and make them understand its configurations and processes. If users are well trained and thorough with inside – out of the system, eventually it will run your business flawlessly.

3) Unnecessarily adopting an eye-popping ERP:

‘ERP’, the name itself is so popular that sometimes an organization buys it despite its necessity. There is a gap between knowing your business needs and conveying/ defining it to the vendor. Failing to document your exact system requirements to vendor leads to unsuitable features configuration that will set your business apart from the competition.

An entrepreneur must avoid the misconception of incorporating a complex process in the business that cannot provide functionalities and a competitive edge in the market.

4) Maintenance Deficit:

ERP Installation is not a one-time phenomenon. Unlike other systems, this gigantic network process ought to be maintained. ERP investment will provide sufficient returns if it is maintained on a timely basis.

Maintenance deficit puts the operations to stated functionality and scalability of improving to new versions comes to an end. Hence post implementation of the system, maintenance strategy to follow.

Avoiding ERP Failure

• It is in the purview of management to adhere to proper planning before execution.

• Proper ERP customization and implementation should take place which allows the scope of scalability in the future; else it could hamper the entire system.

• Avoid mismanaged expectations while evaluating the software with business and vendors.

• Time allocation for ERP implementation should be obeyed to eliminate the risk of over budget and loss of man-hours.

SerpentCS ERP Consultants can help you develop an implementation plan in accordance with your business needs by critically scrutinizing the exact requirements and mitigate project risk.